We started gathering vacation information with Caitlin in June of this year. We then put the trip planning on hold for a while. When we decided to move forward with our plans, Caitlin had saved her notes, so it was easy for us to move forward again. She was very patient with us, as we had question after question, not having cruised for several years.
Her communication skills are excellent and appreciated. Very good with details. Highly recommend.
Dennis and Sharon
Stevens Point, WI
The service Caitlin provided to our group of 8 has been unbelievable! I needed to email Caitlin on a Holiday weekend with some changes to our groups reservation. I had no idea if she would even see the email because it was a Holiday and she had mentioned she would be out of town with family.
I felt horrible bothering her outside of work hours - Caitlin saw my email and responded very quickly. She stated she did not have a computer with her but took care of our groups request within just a few hours. She went above and beyond! Would highly recommend Caitlin, you will love her :)
Sandy K
Wausau WI
Kim is easy to work with and goes the extra mile for her clients. She is readily available to assist during all phases of travel: planning, booking, and issues that come up during travel. She can be counted on to help with flight delays/changes and contacting providers in time sensitive situations even outside of normal business hours. Due to COVID this was our 3rd attempt at this trip and Kim is still working on our behalf with an airlines regarding our 2nd attempt of this trip to get our prepaid seat fee refunded. We have planned/booked several international trips with Kim and wouldn't go anywhere else.
tlk
DeForest, WI